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At Gardene Supply Sales, we understand that getting your gardening supplies in a timely manner is as important as the quality of the products themselves. That’s why we’ve designed a delivery system that’s as reliable and efficient as the tools we provide for your garden.
Our Shipping Process
Once you place your order, our dedicated team gets to work preparing your gardening essentials for their journey to you. We typically process orders within 1-2 business days, ensuring your premium gardening tools and supports are carefully packaged to arrive in perfect condition.
Global Delivery: We proudly serve gardeners worldwide, bringing our premium gardening solutions to enthusiasts across the globe. Please note that we’re unable to deliver to certain remote areas and parts of Asia due to logistical constraints.
Shipping Options
Standard Shipping – $12.95
For gardeners who need their supplies sooner, we offer expedited shipping through our trusted partners DHL or FedEx. With this option, your order will typically arrive within 10-15 days after shipment.
Ideal for time-sensitive gardening projects or when you need to replace essential tools quickly.
Free Shipping
For orders of $50 or more, we’re delighted to offer complimentary shipping via EMS. Your gardening supplies will arrive within 15-25 days after we ship your order.
Perfect for larger orders or when you’re planning ahead for your gardening season.
Tracking Your Order
Once your order ships, we’ll send you a confirmation email with tracking information. This allows you to monitor your gardening supplies’ journey from our facility in Hayward, California, directly to your garden.
International Considerations
As a global provider serving gardeners worldwide, we navigate international customs and regulations for you. While most deliveries proceed smoothly, occasional customs delays may occur that are beyond our control. Any applicable customs fees or import taxes are the responsibility of the recipient.
Returns & Exchanges
If any item doesn’t meet your expectations, we offer a straightforward return policy. You may return products within 15 days of receipt for a refund or exchange. Please contact our customer service team at [email protected] to initiate a return.